TERMS OF SALE

Please read carefully the following general sales terms and conditions before purchasing.General informations

Purchasing on this Web site www.nheat.it , you are buying directly from:
PLASTECS SRL (hereinafter "Plastecs")
Via dei Colli, 59 - 31058 SUSEGANA (TV) ITALY
Tel. + 39-0438.45.33.34 - Fax + 39-0438.65.11.46
E-mail: customerservice@plastecs.it
P.IVA04295890265
C.C.I.A.A. Treviso R.E.A. TV 338 570 - Share Capital € 10,000 IV

These Conditions of Sale (hereinafter the "Conditions") are regulated by the Consumer Code (Legislative Decree. N. 206/2005), section II, Distance Selling (Art. 50-67) and the rules on trade electronic (Legislative Decree. n. 70/2003) and apply only to the sale via the Internet of products supplied by PLASTECS (hereinafter "products").

PLASTECS will not accept orders to be delivered outside the Italian territory, with the exclusions listed above. The contract of sale of the Products will be governed by the following terms of sale.
PLASTECS reserves the right to change these terms of sale at any time and without notice: these changes will not however have any effect on orders placed before the publication of the changes on this Site.

Order information

To make a Purchase Order (the "Order"), simply:

  • at least eighteen (14) years;
  • fill out the application form on the website;
  • be contactable by telephone;
  • have a valid e-mail address.

After submitting the order, PLASTECS will send the customer an Order Summary email, which will be summarized the essential elements of the Order. The contract will be concluded by the date of dispatch of the Order Confirmation. If can not accept the Order, PLASTECS will contact the customer by e-mail, by phone or by mail. The images of the products shown on the Site may differ from the actual colors because of the image quality of the screen. Therefore, these images are purely illustrative and not binding.

Prices

All prices are expressed in Euro and correspond to the prices published on the Site at the time the Order is placed. These prices include VAT and any WEEE. If any, other charges and costs charged to the customer are reported separately and in a clear manner about the Order. The total price shown on the Order represents the total amount due, including any taxes, recycling charges, duties and shipping and handling costs.

Payment

On the site you can make the payment order in the following ways:

  • Credit cards, relative to the membership as indicated by the logos (eg. Visa, Mastercard);
  • Paypal, where you can pay by credit card or through a registered PayPal account. During payment you will be transferred temporarily to the PayPal site to compile the necessary data to the transaction safely. After paying, you will be transferred back to site for viewing the Summary of the Order;
  • payment upon delivery or cash. For this mode we only accept cash up to a maximum amount of € 2.999,00, as provided by law. The courier does not give change.

As provided by law, it is not required PLASTECS issuance of the receipt. For the purposes of the guarantee, it is recommended to keep the transport document. For more details refer to the chapter of these conditions WARRANTY. Should the customer wish to receive an invoice for the goods purchased, should contact the Customer Service PLASTECS later than twelve (12) the next business days and depending on hours of availability communicated on the Site.

Right of withdrawal

The customer, if he/she is a person who buys for purposes unrelated to his economic and employment, is entitled to terminate the purchase contract for any reason, without explanation and without penalty, except as indicated below. The customer has the right to terminate the contract, without giving any reason, within fourteen (14) calendar days after delivery. The withdrawal period will expire then after fourteen (14) days from the day when the customer or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, the customer must inform PLASTECS (at the addresses below) of its decision to withdraw by an unequivocal statement (eg a letter sent by mail or e-mail). At the end of the withdrawal, the customer will eventually use the "Form Type" of withdrawal set out below:

  • Recipient [PLASTECS SRL, Via dei Colli 59, 31058 SUSEGANA (TV) ITALY - Tel. + 39-0438.45.33.34 - Fax + 39-0438.65.11.46 - E-mail: customerservice@plastecs.it]
  • I / We hereby give notice withdraw from my / our contract of sale of the following goods: [insert the description of the goods]
  • Ordered on [insert date] / received on [insert date]
  • Name / consumer (s) [insert name]
  • Address / consumer (s) [insert address]
  • Signature / consumer (s) (only if this form is notified on paper)
  • Date [insert date]

If the customer terminates the contract, they will be refunded the payments made for the purchase of the good that intend to return, excluding the cost of delivery and additional costs resulting from your choice of a type of delivery), without undue delay and in any event not later than fourteen (14) days from the day when PLASTECS is informed of your decision to withdraw from the contract. These refunds will be made using the same means of payment used by the customer for the initial transaction, unless the customer has expressly agreed otherwise; It remains in any case that will not be refunded, in cash, coupons or discount vouchers.

The redemption may be suspended until receipt of the goods or until the system demonstration by the customer of having sent back the goods, whichever is earlier.

The consumer shall send back the goods or hand them over to PLASTECS SRL, Via dei Colli 59, 31058 SUSEGANA (TV) ITALY, without undue delay and in any event within fourteen (14) days from the day he announced his withdrawal from the contract. The deadline is met if the customer send back the goods before the expiration of the period of fourteen (14) days.

The shipping costs for returning the goods are borne by the customer. You can estimate the shipping costs on the websites of the most important express mail service (eg. The Italian Post, GLS, UPS, DHL, TNT, etc.).

The right of withdrawal is subject to the following conditions:

  • The law applies to product purchased in its entirety;
  • the product purchased must be returned intact and in original packaging, complete in all its parts (including packaging, accessories and documentation);
  • it should be avoided in all cases the attachment of labels or tape directly on the original packaging of the Product;
  • shipping and thus the risk of loss of the property, until the certificate of receipt in our warehouse is under the complete responsibility of the customer.

If the goods are damaged during transport, PLASTECS shall notify the Customer thereof (within the 10th working day of receipt of goods), to enable him to file a timely complaint against the courier chosen by him and get the reimbursement of the value of the property (if insured); in this case the product will be made available to the customer for its return, while canceling the request for withdrawal; PLASTECS not responsible in any way for damage or theft / loss of goods returned by uninsured shipments; on his arrival (in stock), the product will be examined to assess any damages not caused by transport. If the product, the packaging and / or the original packaging are very ruined, PLASTECS will deduct from the refund due to a percentage, but no more than 20% of it, towards the cost of restoration.

The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases where PLASTECS finds:

  • the lack of external and / or internal packaging;
  • the absence of integral elements of the product (accessories, parts, ...);
  • damage to the product for reasons other than transportation.

In case of forfeiture of the right of withdrawal, PLASTECS will return to sender the property purchased by charging the same shipping costs.

Warranty

PLASTECS warrants lifetime to its products if the consumer has registered its lifetime warranty on the web site www.nheat.it within 3 months from the date of purchase.

If not, PLASTECS with in the European Community warrants its products, to the consumer (pursuant to art. 128, para. 2, letter. A) of the Decree. 206/2005), for a period of 24 months from date of delivery. To exercise their rights the consumer must present the transport document stating the date of delivery and the product description.

To obtain service under warranty the consumer can directly contact the Customer Service PLASTECS sending an e-mail customerservice@plastecs.it, by calling the toll number + 39-0438.45.33.34 (Monday - Friday from 9am to 18pm).

For proper use of the product, the consumer is invited to carefully read the instructions and warnings contained in the "User Manual" and / or indicated on the product itself and to carefully follow the instructions contained therein.

For some products, also may apply specific warranty conditions, specified in the Owner's Manual.

The warranty offered by PLASTECS is provided pursuant to art. 133 of Legislative Decree no. 206/2005 (cd. Of the Consumer Code) and does not affect the rights granted to consumers under applicable law.

Disposal RAEE products

RAEE stands for Waste Electrical and Electronic, the disposal of which is regulated by the European Directives 2002/96 / EC and 2003/108 / EC. The aim of these Directives is to prevent the production of waste from electrical and electronic equipment (RAEE) and the reuse, recycling and other forms of recovery.

A RAEE product has always been the symbol of the crossed out bins. This means it can not be disposed of as unsorted household waste.

Before you decide to make the product AEE a waste, invite the customer to evaluate, in the event that is still working, if you can serve to someone else, a relative or a friend. Or it may turn to charities or schools who might need for their activities and in this way we prolong life, actively contributing to reducing the impact on the environment.

If you need to dispose of it, the customer has the following options:

  • can ask the municipality of residence about what the nearest drop-off point where you can free transfer their waste;
  • may require PLASTECS free product withdrawal, if similar to the one that bought through our website, by calling our toll-free number no later than 12 noon on the working day following the time in which it confirmed the purchase order . The withdrawal can be accomplished only on the destination address of the new product and will be made by the 5th day and no later than 30 days after delivery of the new product purchased. During this time the courier will contact the customer by telephone to define the date and time range in which to arrange collection of RAEE. The conveyor withdrawing the product will have to fill out a document (File and DDT) with your information.

Governing Law and Jurisdiction

These Terms are governed by Italian law.

For the solution of civil and criminal litigation arising from the conclusion of this Agreement, if the customer is a consumer (a person who buys for purposes unrelated to his economic and employment), the local jurisdiction is that of the reference hole of his town residence; in all other cases, the local jurisdiction is the only forum of Treviso.

CONDITIONS OF USE

The owner of this website www.nheat.it is:
PLASTECS SRL (hereinafter "Plastecs")
Via dei Colli, 59 - 31058 SUSEGANA (TV) ITALY
Tel. + 39-0438.45.33.34 - Fax + 39-0438.65.11.46
E-mail: customerservice@plastecs.it
P. IVA 04295890265
C.C.I.A.A. Treviso R.E.A. TV 338 570 - Share Capital € 10,000 IV
Access to the site is free.

Acceptance of Terms

Use of this Site by you is subject to acceptance of these Terms of Service (the "Terms"). By accessing or using the Site, you accept in full the conditions described below.

Privacy protection

All data transmitted through your access to or use of the website will be treated in compliance with art. 7 of Legislative Decree. N. 196/2003 "CODE RELATING TO PROTECTION OF PERSONAL DATA", as specified in the PRIVACY POLICY of this website.

Copyright and other intellectual property rights

All copyright rights to the contents of the Site (including, without limitation, text, graphics, logos, images, user interface) and the selection, coordination and organization of them are owned by PLASTECS.

The contents of the website are intended solely for Users and Clients of the Site. The material must not be downloaded, copied, reproduced, distributed, transmitted, displayed, sold, licensed, used, reused or used for commercial or other reasons without written consent of PLASTECS in compliance with current legislation on copyright protection.

Any violation of copyright or any intellectual property rights, including the rights owned by third parties and will be pursued by PLASTECS in civil and criminal proceedings.

Responsibility

PLASTECS reserves the right to provide, at any time and without notice, delete or make changes or updates to the Site, including its content.

PLASTECS assumes no responsibility regarding the content of any site owned by third parties that may be attached to the site via a hyperlink, regardless of whether such a link is provided on the Site or by a third party in accordance with the Terms.

PLASTECS assumes no responsibility for any interruptions or omissions in Internet services, network or hosting services and do not warrant that the Site, the services that determine the availability or sending electronic communications are free of viruses or other harmful elements.

PLASTECS is not responsible for any illegal use of the corporate website or violation of third party rights.

PLASTECS assumes no responsibility for any direct, indirect, consequential, punitive, special, incidental or otherwise resulting from, caused by or related to the access or use of this website and its contents.

Obligations

Hereby, the user acknowledges and agrees not to:

  • register as a Customer using maliciously false or incomplete;
  • to permit others to use your user name or password, once registered;
  • circulate any part of the Site without the written permission of PLASTECS;
  • delete or revise any material or other information of other users or PLASTECS;
  • collect or otherwise obtain information about others, including e-mail addresses, without the express consent of the owner;
  • access to the protected site data or to which you are unauthorized and infringe the system or the security measures of the Site;
  • access any content made available on the Website through any technology or means other than that provided by the Site; Do not change any part of the Site or its contents;
  • circumvent, disable or interfere with any security arrangement put in place to prevent or restrict use or copying of content or forcing restrictions on the use of the Site or its contents;
  • Any illegal conduct or do not comply with these provisions shall be prosecuted according to the law through the competent authorities.

Duration and modification of these conditions

PLASTECS reserves the right to change, without notice, these Terms. Any changes will take effect immediately from the first publication on the website and until the time new changes.

Legislation applicable

The relationship between PLASTECS and the User exclusively governed by Italian law.
Update: 03/2016 v.4